Refund Policy
Return Center
Refund Policy
At Move Activewear, we want you to be satisfied with your purchase. This Refund Policy explains the conditions under which returns, refunds, and exchanges are accepted when you shop at https://www.move-active-wear.com/.
Eligibility for Returns
You may request a return or exchange within thirty days of receiving your order. To be eligible, items must be unused, unworn, unwashed, and in their original condition with all original tags attached. Items that do not meet these conditions may be refused or returned to the customer.
Underwear is not eligible for return or refund due to hygiene reasons.
Returns and Exchanges
Eligible items may be returned for either a refund or an exchange. Exchanges are subject to product availability. If the requested exchange item is unavailable, a refund will be issued instead.
Customers are responsible for return shipping costs. Original shipping charges are non-refundable unless the return is due to an error on our part.
Refunds
Once your return is received and inspected, you will be notified of the approval or rejection of your refund. Approved refunds will be issued to the original payment method used at checkout. Please allow several business days for the refund to be processed and reflected by your financial institution.
Refunds may be refused for items that show signs of wear, damage, washing, or missing tags.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us as soon as possible with your order number and clear photos of the issue. We will review the matter and provide an appropriate resolution.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us at: CONTACT
Website: https://www.move-active-wear.com/